Friends lack a centralized platform to easily organize where and when to play pickup sports, track progress, and share their athletic passion.
Questions we asked ourselves:
How do players currently coordinate when and where to play, and where does that communication break down?
What prevents players from hosting more games or finding local facilities more often?
What can motivate recreational athletes from just playing to tracking their progress and/or sharing it with friends?
RESEARCH & DISCOVERY
Interviewing our potential users
We interviewed 25 individuals matching our target persona, providing key insights into the behaviors, pain points, and motivations of pickup sports players.
Changing the problem, a little bit
Initially, our focus was on helping users easily find local players to guarantee pickup games. However, our interviews revealed this missed the mark: players actually enjoy the organic, social nature of pickup sports and have no trouble meeting strangers or making new friends on the court.
The actual pain point
Our research showed a shift in the primary pain point: users struggled more with coordinating friendly matches among existing friend groups and locating the "best" court or field.
Positioning ourselves on the competitive landscape
With these new insights, we pivoted our platform's focus to become the hub for effortlessly coordinating matches with friends while fostering a social space to share favorite court and field moments.
What is needed
Niche Sports Hubs: Dedicated platforms for padel, flag football, or spikeball
Integrated Social Layers: Many current apps are "utilitarian" (booking only). A platform that acts as a true social network (sharing highlights, "player of the match" voting, and regional rankings) has high "stickiness"
Venue Integration: Platforms that partner directly with underutilized school or private gyms to "unlock" new spaces for the community
STRATEGY & IDEATION
Drafting the core value proposition
Ballr is an platform where you can effortlessly organize matches with friends, discover top-tier courts/spots, and share your best moments. All in one authentic community built for pickup sports.
Identifying must-have features
By going back to the core social elements that make traditional social media engaging, we translated those principles directly into our app's core features.
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DESIGN & PROTOTYPING
Creating the application map
From those core features, I mapped out the flow to create the most optimal user experience.
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Prototyping
Through numerous iterations, I worked with my team to create a functional prototype that would allow us to test our ideas and gather feedback from potential users.
The onboarding flow allows users to easily specify their preferred sports and skill levels right from the start.
The map page features a "Find My"-style interface that displays friends playing at nearby courts. We tweaked the UI to make it easy to join public matches or connect with people you know.
The profile page was designed to help people track their athletic journey, allowing people to document match highlights, connect with friends, and view personalized statistics on playing activity.
We redesigned that statistics page because it gave off the "health app"-feel too much. We wanted to go for something that was more personal and fun.
IMPLEMENTATION & POLISH
Finalizing the app
After doing some usability testing with potential users, we refined the app's design and functionality to better meet their needs.
Onboarding
Get the gist about what Ballr is about. Sign up or log in to get started.
Build your personal profile by creating a unique username and adding a profile picture.
Specify your preferred sports and skill levels to get personalized court recommendations.
After going through the onboarding process, you'll be ready to use Ballr.
Home
Explore the Ballr community and see your progress on an achievement.
See what your friends are up to and view their sports posts.
Map & Sessions
Find courts near you and discover new playing opportunities with your friends.
Quickly start a session once you've found a court and are nearby.
Whenever you want to join a match, you can do so with just a few taps.
Your status updates automatically to show the sport you're playing and your current location.
Badges
Earn badges and achievements as you play and engage with your friends.
Personal Profile
View your profile and make quick edits to your information.
Explore your stats and progress as you play and engage with your friends.
See who's on your friends list and add new friends once they get on Ballr.
Keep track of all the moments you saved playing with friends through journals.
REFLECTION & LEARNING
What I learned
Ballr was a really iterative project that evolved constantly through user testing. Though we've since pivoted and haven't launched this idea, I would love to eventually revisit the concept to explore how to make it more engaging and sustainable. Here's what I learned, though:
Keep potential users in the loop to truly understand their needs and preferences
It's fine to pivot if the initial idea isn't work out as expected
Always be open to feedback and willing to make necessary changes